Privacy Policy

Updated: January 2024

 

This Privacy Policy discloses the practices for JP Urban Moving. We want to make sure you’re in the loop about how we handle your information when you use our website and services. Let’s dive in!

 

What’s Covered:

This policy outlines the nuts & bolts of how we collect, use, and share your info, as well as how we keep it safe. By using our website and service, you hereby consent to our Privacy Policy and agree to its terms.

Terminology:

We’ve thrown in a few terms that might sound a bit legal. Don’t worry, we’re just trying to be clear. When we say “Company,” “We,” “Us,” or “Our,” we mean JP Urban Moving. When we talk about “You”, “Your,” or “Customer”, we mean the individual using our service or the entity (like a company) that’s representing someone using our service.

What Info We Collect:

As you engage with our service, we might ask for some personal details — things like your email, name, phone number, and address in order to provide our services to you. Additionally, we automatically collect info about how you use our website, including what pages you visit, your browser type and your device’s IP address. If you log in using Google, Facebook, Instagram, Twitter, or LinkedIn, we might get some analytics from those accounts too. This is to help us better understand how useful our content is to provide better value to you.

Cookies:

We use cookies, which are small files that help us know what you do on our site. There are different types of cookies, like ones that remember your page history, or help us see how our site is doing. You can customize your cookie preferences in your browser settings, but it might affect how well our site works for you.

Log Files:

These files keep a record of visitors and are a common practice for websites hosted by different companies. The information in these log files includes things like your IP address (a unique identifier for your device on the internet), the type of browser you’re using, your Internet Service Provider, the date and time you visited, the pages you came from and left to, and maybe even how many times you clicked on stuff.

The important thing to know is that this information doesn’t point back to you personally. It’s more like general data that helps us see overall trends and manage our website better. We use it to figure out things like what pages are popular, how people move around the site, and what kind of devices or browsers visitors are using. It’s all about making the website work better for everyone.

 

How We Use Your Info:

Directly:

We use your info only to communicate with you, provide our service, or share information about our company. From time to time, we might send our customers emails or messages about updates, special offers, or other cool stuff related to moving. We never share your information with any other parties, partnerships, affiliates or networks unless you have given us permission to do so, or unless required to extend service to you. For example, sharing your information with a furniture repair company being scheduled to come to your home to repair furniture after a move.

Website:

We use the information we collect in various ways, including to:

  • Running the Show: We need it to keep the website up and running, and to make sure everything works smoothly.
  • Making Things Better for You: We use it to improve and personalize the website, making it more awesome for you.
  • Seeing How You Use the Site: We check out how you use the website to understand what you like and how we can make it even cooler.
  • Cooking Up New Stuff: The info helps us come up with new products, services, features, and cool things you might love.
  • Staying in Touch: We use it to talk to you – for customer service, updates about the website, and sometimes to tell you about cool stuff happening.
  • Keeping the Bad Stuff Away: We also use the info to find and prevent fraud.

Keeping It Secure:

Your privacy is a big deal to us. We use commercially acceptable methods to secure your info.  Although no method is foolproof, and the internet isn’t infallible, we’re committed to protecting your data and keeping best security measures in place at all times.

How Long We Keep Your Info:

We keep your info as long as we need it for our service. If you have moved with us, we keep a record of your move, inventory list and other relevant info, to help to provide a personalized service when you return to our business.

Links to Other Sites:

Our site might have links to other websites that provide information related to our service or content you are viewing. Be sure to check the privacy policies when you visit those other sites, because we don’t control them.

Service Provision:

Our Service isn’t meant for individuals under 18. If you’re a parent and find out your youngster shared info with us by mistake, let us know, and we’ll sort it out.

Changes to This Policy:

We might update or tweak our privacy policy. If we do, we’ll give you a heads up through email, or with a prominent notice on our communication templates and website. You can always check back here for updates.

Questions? Reach Out!

Got questions about our privacy policy? Contact us through the contact form here on our site, or give us a call at (718) 965-1925 😊