Insurance and Valuation

Protection for Your Belongings

For Customers

We are liable for the value of the goods we move for you. There are, however, different levels of liability. The valuation level you choose will determine the type and amount of reimbursement you will receive in the unlikely event we damage or lose an item. Be aware of the various types of protection available.

Basic protection/valuation is included in the hourly rate and provides for coverage of lost or damaged items at $0.30 per pound per article.

Additional protection/valuation is a level of coverage we provide to compensate you for lost or damaged items at full replacement value, less depreciation and deductible. Please note: Additional Valuation does not apply to moves going in or out of storage or pods.

An example of the difference between Free Basic Protection and Addition Protection options are -
If a 20 lb chair were to sustain damage during the relocation process, coverage would be applied as follows:
Basic Protection: JP Urban Moving would be liable up to $6.00 ($0.30 cents x 20 lbs)
Additional Protection: JP Urban Moving would be obligated to repair, replace, or provide an appropriate cash settlement after application of depreciation and deductible.

Below are the levels of coverage we offer for your belongings. Kindly let us know what level of protection you want like to include for your move.

Basic Valuation $.30/lb/article $0/Negligible Coverage $0
Additional Valuation $1,000 $200 $30
$2,000 $400 $50
$5,000 $250 $125
$5,000 $500 $100
$5,000 $1000 $65
$10,000 $250 $200
$10,000 $500 $175
$10,000 $1000 $105
3rd Party Insurance > $10,000 Deductibles Apply / Replacement Value Varies


If you choose additional valuation coverage:

  1. We reserve the right to photograph each item, to test electronics and to inspect and repack all boxes as needed, all at the prevailing hourly rate.
  2. We are not liable for damage to items packed and prepared by the customer unless there is visible damage to the outside of the box.
  3. In the event of damage, items will be replaced or repaired, at the discretion of the mover.

Third Party Insurance

For coverage over $10,000 insurance can be purchased from any third party provider or from our affiliate Typically called Replacement Value Insurance, this should cover you for the full true replacement value of your goods. If you have Homeowners or Renters Insurance, then you can check with your company to see if they can insure your move.

High Value Items

All items in your shipment which are considered to be of extraordinary value must be identified. You must advise us in writing that they are in your shipment. These items are defined as items having a value greater than $100.00 per pound per article. Failure to notify us of such articles will limit our liability to a maximum of $100 per pound for each article lost or damaged not to exceed the released or declared value of the shipment, or the full cost of repair to the damaged property.

For Buildings

Liability Insurance

We hold two million dollars worth of General Liability insurance, as well as Worker's Compensation & Disability insurance coverage. Many buildings in New York City require insurance certificates prior to work being executed at the location. This insurance does not provide coverage for lost or damaged items; for that type of coverage, see Additional Valuation and Third Party Insurance above.

Certificate of Insurance Sample